Projects Tagged: IT

PWGSC

Special Advisor / Business Transformation Architect – Special Advisor on business strategy and project management for a directorate involved in the provision of procurement business analytics services to PWGSC and others. Amongst other things, responsible for managing the first phase of the procurement of a Software as a Service (SaaS) solution to replace in house…

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PWGSC

Special Advisor / Business Transformation Architect – Special Advisor on project management for a directorate involved in the provision of spend and procurement business intelligence (BI) services to PWGSC and others. The role involved project management, investigation into the feasibility of deploying a BI solution to other departments and the general public, communications and consultations…

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PWGSC

Review Team Leader – Led an independent third-party healthcheck review of a mission-critical web development for Acquisitions Branch. Assessed the project with reference to TBS guidelines, PMBOK and NPMS as well as generally accepted best practice. Reported to the Director General and produced internal communications materials such as reports and presentations.

PWGSC

Review Team Leader – Led an independent third-party healthcheck review of a business intelligence project designed to deliver intelligible analysis of procurement and contracting data over the internet to all government departments. Assessed the project with reference to TBS guidelines, PMBOK and NPMS as well as generally accepted best practice. Reported to the Director General…

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Export Development Canada

Project Manager – Project management of a pilot project designed to test the feasibility of using mobile devices (BlackBerry, iPhone, iPad) to provide remote workers with access to corporate knowledge and documents, mainly held on SharePoint. Estimated and planned project activities using MS Project Server, used “Agile” techniques to maintain pace, managed budget, managed key…

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Export Development Canada

Project Manager – Managed a feasibility study into outsourcing and other technical options for the enhancement of document management, scanning and indexing facilities at a leading Canadian financial institution. Mapped key processes, Developed the options evaluation process and scoring mechanism, liaised with vendors, developed business case. Estimated and planned project activities using MS Project Server,…

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Export Development Canada

Project Manager – Managed requirements definition and the evaluation of electronic document and records management (EDRMS) applications and vendors for a leading Canadian financial institution. Developed the options evaluation process and scoring mechanism, liaised with vendors, developed the business case. Estimated and planned project activities using MS Project Server, managed budget, managed key risks and…

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NRCan

Review Team Leader – Independent third-party review of an SAP-enabled business transformation project (finance and accounting, materiel management, project management) for a government department. Assessed the project with reference to Treasury Board Secretariat guidelines, PMBOK and NPMS as well as generally accepted best practice. Reported to the Assistant Deputy Minister and CFO, and produced internal…

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DND

Review Team Leader – Led the independent third-party review of a $140 million IT-enabled business reengineering project to deliver electronic health records for a government health services organization, conducted in line with Treasury Board guidelines. Role involved all the relevant Review Team Leader activities set-out in the TBS Handbook. The review team followed the process…

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ESDC

Review Team Leader – Independent healthcheck review of $150 million, 10-year systems replacement project for a government department. The work comprised a short, focused review of the plan and budget for CPP/OAS Modernization Release 7 focusing, in particular, on project planning and control, project financial management, risk management, change management, project reporting. The outputs included:…

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Department of Justice / Environment Canada

Project Manager and Records Management Consultant – Developed and implemented a new functional classification scheme and migration strategy for legal records. Researched and defined client requirements including security, accessibility, retention. Reviewed existing documents and interviewed key users to formulate the new file plan, working closely with Information Management staff and key users. Developed migration options…

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Ottawa Fibre

Project Manager and Lead Business Analyst – Project manager for a project to implement an ERP application at a process manufacturing and distribution company. Goal was to identify and document/map critical processes, replace ageing systems (a mixture of packages and custom built) and technical infrastructure with a COTS ERP Solution (Infor ADAGE), covering manufacturing, distribution,…

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Ottawa Fibre

Procurement Specialist and Business Analyst – Developed, agreed and implemented the procurement strategy for new ERP and asset maintenance management systems at a continuous process manufacturer. Responsible for the creation of the business case and the business analysis and process mapping required to create a Statement of Requirements (SOR), and managing all procurement activities for…

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Confidential

Project Manager and Business Transformation Specialist – Worked with partners, senior associates and heads of Finance, HR, IT and Business Development at a law firm to review alignment of current organization, systems and processes with business strategy. Identified, scoped, planned and implemented a series of 20 business transformation projects covering all aspects of the enterprise’s…

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Passport Canada

Project Manager – Directed a review of systems development organization and capability using the CMMI model, as part of a government agency transformation program.

Department for Education

Organizational Review Specialist – Directed a project to review and improve the value for money delivered by the IT Directorate of a large government department. This involved reviewing customer satisfaction, reviewing IT process health, reviewing key projects, establishing a balanced scorecard for the Directorate, building an activity based cost model and setting out a plan…

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Shell

Review Team Leader – Review of a large ($25 million) Vantive CRM implementation at a global fuel retailer. Reported and presented key findings, conclusions and recommendations to senior management.

Royal Bank of Scotland

Organizational Review Specialist and Facilitator – Conducted a “best practice” review of IT service delivery and processes for one of the world’s largest banks with an IT department of over 4,400 staff in multiple locations. Project included the design, development and delivery of a two-day facilitated session for the department’s directors and managers, capturing outputs,…

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Shell

Process Improvement Specialist – Led a project to develop and implement revised sales pipeline management processes and applications at a global oil services business, with operations all over the world. Reviewed and analyzed the sales process, established sales qualification criteria, developed a model reflecting the revised sales pipeline and developed Excel-based spreadsheets as an interim…

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Prudential

Business Analyst – Directed a project to create a new concept for the account opening process at an online bank. Used results of focus groups and process modelling to create a streamlined process resulting in 20% fewer abandoned account applications.

Addleshaw Goddard

Business Analyst – Reviewed the market opportunity, IT, organization structure and capacity, staffing, processes, operations and management of a real estate remortgaging operation owned by a large law firm that was to be part of a management buy-out. Reported key findings and recommendations to senior partners in both the law firm and the venture capital…

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American Standard

Review Team Leader / Specialist Advisor – Project Management – Independent QA review of a $30 million global SAP transformation project (ERP implementation) covering finance and accounting, purchasing/procurement, sales order processing, inventory control, human resources management. Provision of on-going project management advice to the project board. Reported key findings, conclusions and recommendations to the executive…

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Provident Financial

Organizational Reviewer and Business Transformation Architect – Led a project to develop a new enterprise-wide operational strategy and then restructure people, processes and technology at a major financial services organization with over 12,500 field staff across multiple locations. Developed current state analysis (overall business analysis, mapping processes, developing functional value chain model, identifying key issues),…

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Scholes Group plc

Specialist Advisor – IM / IT – Provided executive-level IT advice to the board of a holding company for a number of electrical equipment fabrication and contracting companies.

Iceland plc

Business Analyst and Procurement Specialist – Specified and selected new financial systems – JD Edwards – for a large grocery retailer with over 700 stores and 23,000 employees. Undertook business analysis, mapped key processes, developed statement of user and technical requirements, developed procurement strategy, wrote RFP, managed a competitive “agenda-based” vendor procurement process, evaluated bids,…

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Shell

Organizational Reviewer / Project Manager – Reviewed customer and business support organization (staffing, structure, processes, technology) for a division of a global oil services business with 90,000 employees in 80 countries. Documented current state (developed business model, mapped key processes) and developed future state design covering new policies, new ways of working, revised business processes,…

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Marston Thompson and Evershed plc

Review Team Leader – Conducted an IM/IT strategy review and project healthcheck of an SAP transformation project (ERP implementation) for a regional brewer and pub retailer. Scope included finance and accounting, purchasing, inventory, manufacturing (brewing), sales, real property management. Reviewed project documents, interviewed key stakeholders, vendors and project team members. Reported and presented findings, conclusions…

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JD Williams

Business Analyst – Directed an assignment to examine the feasibility of an ecommerce business for a UK-based non-store retailer.

Bank of Scotland

IM / IT Specialist – Designed, developed and delivered a facilitated workshop session on IT strategy for competitive advantage for senior management at a client in automotive financial services.

Fruit of the Loom

Organizational Reviewer – Directed and was lead consultant on a review of the efficiency and effectiveness of the finance and accounting function for a global textile manufacturer and distributor with 28,000 employees across the world. Established review objectives and timeline with the CFO, mapped key processes and assessed process health, reviewed organizational staffing and structure,…

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Bank of Scotland

Review Team Leader – Review of a $122 million technology-enabled business change program at a major bank followed by a project to re-launch its project office.

Daniel Thwaites plc

Project Manager and Business Transformation Architect – Directed a project to reengineer most of the key processes at a large manufacturing, distribution and retail operation. Conducted numerous one-to-one interviews and also workshop sessions with client staff at all levels to understand and map business processes throughout the organization. Identified key performance measures associated with each…

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United Utilities

Project Manager – Managed Phase I of the $320 million Combined Customer Program which was a major business transformation initiative for a large multi-service utility with 7 million customers. The program included the replacement of custom software with two integrated COTS billing engines for both water and electricity billing and customer management. Directed the work…

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Hydro Electric

Project Manager – Implementation of a new $30 million Customer Relationship Management and Billing System for a vertically integrated electricity utility with 8.5 million accounts, as part of a major business transformation initiative. Led staff to define relevant components of business strategy to support the initiative, identified restructuring opportunities, regularly reported to senior management. Managed…

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Derby City Council

Project Manager – Directed a project to implement integrated housing management / real property management systems at a large city council in preparation for housing management “market testing”. Responsible for the project budget of over $18.4 million.

Leicester City Council

Recruiter – Assisted a municipal council with the recruitment of two key IT management positions. Interviewed senior managers and key stakeholders to created job and person specification. Identified media to place advertisements. Drafted job postings, evaluated resumes, shortlisted candidates, led first and second round interviews before finally meeting with senior stakeholders to discuss and agree…

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Yorkshire Electricity

Specialist Advisor – Project Management – Special advisor to Program Director of an $11 million HR re-engineering program for a regional electricity company. Reviewed program management structure, proposed technical architecture, planned program costs and timescales. Produced a written review setting out observations, findings and recommendations and presented it to the HR Director, with a business…

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Leicester City Council

Organizational Reviewer – Used experience as a developer and general IT, financial and management literacy to present an independent, authoritative and credible perspective on current issues and opportunities facing the City’s IT Branch. The work involved a review of: compliance with the city’s plans and direction, capital and operating costs vs. budget and industry norms…

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Grampian Regional Council

Business Analyst (Document Management) – Managed and was lead consultant in a project to assess the feasibility of implementing a large document image processing and workflow solution for a large municipal authority. Staffs in all the key departments of the municipality were interviewed and the data gathered in this way was supplemented by a detailed…

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Southampton City Council

IM / IT Strategist – Directed the development of an IS and IT strategy for a large municipal council. Worked with directors and senior staff to identify objectives, critical success factors and performance indicators and identified information needed to manage service delivery and support. Helped senior management to prioritize the required applications, evaluated technical strategies…

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Hambleton Council

Recruiter – Assisted a municipal council with the recruitment of an information systems manager. Interviewed senior managers and key stakeholders to create job and person specifications. Identified media to place advertisements. Drafted job postings, evaluated resumes, shortlisted candidates, led first and second round interviews before finally meeting with senior stakeholders to discuss and agree a…

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Dynoplast

Business Analyst and Procurement Specialist – Managed the analysis, specification and selection of a computer system for a Norwegian company manufacturing injection-moulded automotive components. Responsible for gathering user requirements, creating RFP, identifying potential vendors, managing a competitive procurement process, evaluating bids, and providing contract negotiation and implementation management advice.

Liverpool City Council

Business Analyst – Lead consultant on a project to develop new costing and charging mechanisms for IT services at a large municipal authority. Analyzed fixed and variable costs and modelled a number of feasible scenarios. Worked with IM / IT service management and key stakeholders to develop options evaluation criteria. Used a workshop to evaluate…

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Hall Engineering Holdings plc

Business Analyst – Reviewed IT effectiveness and security at all operating subsidiaries of a group involved in the steel fabrication and stockholding business.

Department for Work and Pensions

Organizational Reviewer – Directed an assignment to review the systems and processes at the Benefits Agency’s Compensation Recovery Unit. Responsible for all project management activities, Quality Assurance and presentation of the findings, conclusions and recommendations to senior management.

Maclay Murray & Spens

IM / IT Specialist – Provided IT expert witness advice to large Scottish firm of solicitors acting for a major software house in the defence of a lawsuit which alleged breaches of contract.

Eversheds

IM / IT Specialist – Provided IT expert witness advice to a law firm acting for software vendors in defence of lawsuits that alleged breaches of contract. His advice was very useful in allowing the firm’s client to reach a favourable out of court settlement.

Wassall plc

Business Analyst / Trainer – Designed a course introducing the principles of manufacturing resource planning (MRP II) for a manufacturer of office furniture. The course was followed by a series of interviews with management and key users which were then used to form the basis of a concise yet comprehensive statement of requirements for a…

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Confidential

Business Analyst and Procurement Specialist – Reviewed a supplier proposal for additional hardware and software for a legal practice, and restructured the deal such that the client achieved a saving of over $80,000.

West Yorkshire Police

Business Analyst and Procurement Specialist – Managed the analysis, specification and selection of a computer system for a police force’s engineering workshop to provide stock control and purchase ordering systems. Responsible for gathering user requirements, creating RFP, identifying potential vendors, managing a competitive procurement process and providing contract negotiation and implementation management advice.

Confidential

Business Analyst and Procurement Specialist – Specified systems requirements for a law firm. The application areas considered included client and office accounting, accounts payable, debt collection and conveyancing support. Responsible for gathering user requirements, creating RFP, identifying potential vendors, managing a competitive procurement process and providing contract negotiation and implementation management advice. Reported to the…

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Lifting Gear Hire

IM / IT Strategist – Worked with main board directors and other key stakeholders at UK’s largest group of companies involved in the hire, sales and service of lifting and pulling equipment to establish new IS/IT strategy aligned with corporate goals, objectives and critical success factors. Developed new KPIs to reflect new strategic priorities. Developed…

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Wansbeck District Council

Business Analyst and Procurement Specialist – Specified and selected a new network infrastructure and committee minutes administration system for a local authority. Responsible for gathering user requirements, creating RFP, identifying potential vendors, managing a competitive procurement process and providing contract negotiation advice.

Trinity Mirror

Project Reviewer / Business Analyst – Reviewed a project to implement a worldwide financial reporting and EIS system for a major media group. Reported findings, conclusions and recommendations to the CFO.

Mansfield Brewery

Business Analyst and Procurement Specialist – Reviewed an HR system specification prepared by the IT department of a brewery and advised of any major errors or omissions. Recommended the detailed steps necessary to turn the specification into an RFP document suitable for issue to potential vendors.

Lookers plc

IM / IT Strategist – Review proposed IM / IT strategy for an automotive retailer, providing external challenge to validate its alignment with business strategy. Reported findings, conclusions and recommendations to the executive directors.

Cobbetts

IM / IT Strategist / Document and Records Management – Assisted a large law firm with the development of an Information Management and Technology strategy designed to maximize fee earner productivity and provide wider access to the firm’s knowledge-base. Reviewed existing file plan and used workshop-based approach to formulate the criteria to be used to…

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Yorkshire Electricity

Review Team Leader / Specialist Advisor (Project Management) – Provided regular and active independent quality assurance reviews on a $120 million customer service transformation program for a regional electricity company with 3.7 million customers. Reported to the main board director responsible for Customer Service.

Wrekin Council

IM / IT Strategist – Led a team of client and consulting staff to develop a service-driven IM / IT strategy for a large, progressive municipal authority. Worked with elected councillors, directors and senior managers across the whole municipality to identify key service objectives, critical success factors and relevant performance indicators as well as investigating…

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Targed TEC

IM / IT Strategist – Assisting a Training and Enterprise Council with the development of an IM / IT strategy to provide a framework within which the TEC could develop and procure effective IT systems and support its role in the administration of publicly-funded training programs. Worked with board members and senior managers to identify…

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Orbit

Business Analyst – Assessed the options for improving or replacing the computer systems at a leading housing association. Led workshops with key users from all locations to determine business objectives and management information needs. Developed, issued, analyzed results from questionnaires and interviews to determine how well the existing systems met the requirements. Reported and presented…

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Marsh and McLennan

Business Analyst – Reviewed IT security at one of the world’s largest insurance brokers. The review concentrated on the logical access controls required to protect the 21 distributed processors serving its UK broking operations.

OFGEM

Business Analyst – Conducted a review of IT security for a utility regulator. The review covered all aspects of security of a system being operated by their outsourcer.

FITLOG

Business Analyst (Information Management) – Produced and published a “good practice” guide to office information and document management for a municipal government “think tank”. The project involved researching and identifying key areas of best practice, numerous one-to-one and group interviews to capture and illustrate best practice ideas and the creation of colourful case studies to…

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Confidential

Procurement Specialist and Business Analyst – Specification and selection of software and hardware for a real estate and property management organization. Responsible for gathering user requirements, creating RFP, identifying potential vendors, managing a competitive procurement process and providing contract negotiation advice.

Oadby and Wigston District Council

Project Manager / Procurement Specialist / Business Analyst – Managed a project and was lead consultant for the specification, procurement and implementation of new revenues and benefits systems for a municipal authority. Undertook business analysis including mapping key processes, developed statement of user and technical requirements, procurement strategy, RFP, managed competitive procurement process, bid evaluation…

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Lloyds Registrars

Project Manager – Managed a large information management and processing facility for the share registrar of a UK Bank. The facility was used to process information captured during the UK Water industry privatization including capturing information from inbound correspondence, indexing the documents for retrieval. The role included responsibility for contingency planning, development of operating procedures…

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JBA plc (now Infor)

Business Analyst – Evaluated the strengths and weaknesses of the ERP systems developed and marketed by a large IBM-based software house. Reported findings, conclusions and recommendations to the CEO.

Maxim Construction

IT Specialist – Assisted a property construction group with the definition and documentation of its IT strategy.

Alstom

Project Planner – Developed a detailed project plan and MS Project schedule for the implementation of general ledger and work-in-progress costing systems for one of the world’s largest heavy engineering companies.

Caverswall China Ltd

Procurement Specialist and Business Analyst – Selected hardware and software for a manufacturer of fine bone china. Responsible for gathering user requirements for costing, production control and other commercial systems, creating RFP, identifying potential vendors, managing a competitive procurement process and negotiating contracts.

Lloyds Bank plc

Organizational Review Specialist / Recruiter – Reviewed the organization and structure of the IT function at the International Operations Centre of a major bank. Presented findings, conclusions and recommendations to senior management, including a plan to handle the change management issues and staff communications, and subsequently led the project to recruit a senior IM /…

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Lloyds Bank plc

Project Manager / Procurement Specialist / Business Transformation Architect – Lead consultant and project manager on the Trade Finance Transformation initiative for a global bank to re-engineer processes involved in the negotiation and collection of foreign cheques from over 1,500 branches. Responsible for current state assessment, process mapping, overall business and resulting application architecture. Developed…

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Lloyds Bank plc

Project Manager and Procurement Specialist – Managed and was lead consultant on a $2 million project to reengineer the handling of paper-based documentary credits and collections for the trade finance division of a major bank. This included: identifying the information required to process the large volumes of paper documents, identifying how best to reference, store…

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WMRHA

Procurement Specialist and Business Analyst – Specified requirements (process mapping, functional requirements, technical requirements) for the Legal Services Department of a Regional Health Authority and subsequently led the RFP preparation, vendor selection, contract negotiation and procurement of appropriate hardware and COTS software for real estate transaction processing and litigation support.

JBA plc (Infor)

Project Manager – Project management of the specification, design, coding, testing and deployment of new COTS ERP packages (finance and accounting, sales order processing, inventory control, sales analysis) for a major software house and subsequently for its clients.

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