Business Analyst – Developed an intelligible, focused, monthly Management Information pack for a boutique law firm, using feeds from the practice management system, Excel and PowerPoint. Researched, developed and agreed relevant KPIs and also key trends to be tracked. Built reporting of these into the pack.
Project Manager and Process Improvement Specialist – Analyzed, mapped and documented (Visio and Word) and improved a variety of processes at a law firm, including client take-on, billing (including e-billing), collections and document management. Used facilitated sessions to generate improvement ideas. Created compelling business case for change and secured the buy-in of relevant stakeholders.
Business Development Specialist – Used a workshop-based approach to co-develop a Business Development Strategy and plan for a firm of barristers and solicitors
Project Manager and Business Transformation Specialist – Worked with partners, senior associates and heads of Finance, HR, IT and Business Development at a law firm to review alignment of current organization, systems and processes with business strategy. Identified, scoped, planned and implemented a series of 20 business transformation projects covering all aspects of the enterprise’s…
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Business Analyst – Developed the value proposition and supporting communications materials for a services organization providing technical staff to the public sector. Interviewed key staff and clients to gather inputs and validate the emerging value proposition.
Business Analyst – Reviewed the market opportunity, IT, organization structure and capacity, staffing, processes, operations and management of a real estate remortgaging operation owned by a large law firm that was to be part of a management buy-out. Reported key findings and recommendations to senior partners in both the law firm and the venture capital…
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Business Development Specialist – Developed the first ever “value-billing” strategy for a particular professional firm. Proposed and negotiated a shared risk/reward contract with the client. Developed and implemented measurement mechanisms to determine project impact and resulting fees. Contract delivered additional revenues of $125,000 compared with a traditional approach.
Specialist Advisor – Business Development – Worked with the public sector team at a large provincial law firm to help them (successfully) to increase their win-rate when tendering for property-related legal services
Knowledge Manager – Developed and implemented a strategy for knowledge acquisition, electronic document management, knowledge dissemination and re-use for a new practice group within a major consulting firm. Reduced the time required to complete winning proposals by 25% while improving quality, the effectiveness of the sales messages and sharing of best practice. Developed associated training…
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Organizational Reviewer – Reviewed the strategy, organizational design, staffing, competence, business processes, profitability and viability of a national consulting and systems advisory business on behalf of its major lender. Reported key findings and recommendations to senior management in both the organization under review and its bank.
IM / IT Specialist – Provided IT expert witness advice to large Scottish firm of solicitors acting for a major software house in the defence of a lawsuit which alleged breaches of contract.
IM / IT Specialist – Provided IT expert witness advice to a law firm acting for software vendors in defence of lawsuits that alleged breaches of contract. His advice was very useful in allowing the firm’s client to reach a favourable out of court settlement.
Business Analyst and Procurement Specialist – Reviewed a supplier proposal for additional hardware and software for a legal practice, and restructured the deal such that the client achieved a saving of over $80,000.
Business Analyst and Procurement Specialist – Specified systems requirements for a law firm. The application areas considered included client and office accounting, accounts payable, debt collection and conveyancing support. Responsible for gathering user requirements, creating RFP, identifying potential vendors, managing a competitive procurement process and providing contract negotiation and implementation management advice. Reported to the…
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Business Development Specialist – Advised senior Partners in a global accounting firm on managing major bids. Developed and presented short courses to relevant staff, advised proposal teams on every stage of the proposal process.
IM / IT Strategist / Document and Records Management – Assisted a large law firm with the development of an Information Management and Technology strategy designed to maximize fee earner productivity and provide wider access to the firm’s knowledge-base. Reviewed existing file plan and used workshop-based approach to formulate the criteria to be used to…
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Procurement Specialist and Business Analyst – Specification and selection of software and hardware for a real estate and property management organization. Responsible for gathering user requirements, creating RFP, identifying potential vendors, managing a competitive procurement process and providing contract negotiation advice.
Business Analyst – Evaluated the strengths and weaknesses of the ERP systems developed and marketed by a large IBM-based software house. Reported findings, conclusions and recommendations to the CEO.
Project Manager – Project management of the specification, design, coding, testing and deployment of new COTS ERP packages (finance and accounting, sales order processing, inventory control, sales analysis) for a major software house and subsequently for its clients.