Projects Tagged: retail

Pinault Printemps Redoute (Kering)

Project Manager – Directed an assignment to develop and implement a new customer contact and communications strategy for one of the world’s largest mail-order companies.

Shell

Review Team Leader – Review of a large ($25 million) Vantive CRM implementation at a global fuel retailer. Reported and presented key findings, conclusions and recommendations to senior management.

Pinault Printemps Redoute (Kering)

Project Manager and Business Transformation Architect – Directed review of collections and arrears strategy at a pan-European financial services organization that was part of a retail chain. Reviewed collections strategy, organization structure and design, staffing and HR, business processes (via mapping and analysis), technology, operating costs and outcomes. Used modelling techniques and best practice ideas…

Read More →

Iceland plc

Project Management – Directed an assignment to train a UK grocery retailer in process mapping, modelling and analysis.

Iceland plc

Business Analyst and Procurement Specialist – Specified and selected new financial systems – JD Edwards – for a large grocery retailer with over 700 stores and 23,000 employees. Undertook business analysis, mapped key processes, developed statement of user and technical requirements, developed procurement strategy, wrote RFP, managed a competitive “agenda-based” vendor procurement process, evaluated bids,…

Read More →

Scottish and Newcastle Retail

Special Advisor – Project Management – Quality assurance for a major post-merger integration program that sought to integrate the 800 retail outlets of an acquired company with an acquiring business of similar size. Reported to the CFO.

JD Williams

Project Manager – Directed an engagement to establish a program office for a successful mail order company. Established procedures for portfolio management, project initiation, risk, issue and change management, financial management and dashboard reporting. Reported to the IM / IT Director.

JD Williams

Business Analyst – Directed an assignment to examine the feasibility of an ecommerce business for a UK-based non-store retailer.

Back to Top