Performance Management Consultant – Worked with the CEO and the Executive Director HR at this not-for-profit membership organization to develop a balanced scorecard of leading and lagging, financial and non-financial, performance indicators that worked at National level as a management and communications tool, and which could also be further developed for various different Councils.
Process Improvement Specialist – Led a project to develop and implement revised sales pipeline management processes and applications at a global oil services business, with operations all over the world. Reviewed and analyzed the sales process, established sales qualification criteria, developed a model reflecting the revised sales pipeline and developed Excel-based spreadsheets as an interim…
Read More →
Process Improvement Specialist – Re-engineered accounts payable process for a global oil services business. Worked with key suppliers and the accounts payable team to identify current problems, generate quick win ideas, and design the future state. Reported key findings and recommendations to the CFO and project managed the implementation of the recommendations.
Organizational Reviewer / Project Manager – Reviewed customer and business support organization (staffing, structure, processes, technology) for a division of a global oil services business with 90,000 employees in 80 countries. Documented current state (developed business model, mapped key processes) and developed future state design covering new policies, new ways of working, revised business processes,…
Read More →
IM / IT Strategist – Worked with main board directors and other key stakeholders at UK’s largest group of companies involved in the hire, sales and service of lifting and pulling equipment to establish new IS/IT strategy aligned with corporate goals, objectives and critical success factors. Developed new KPIs to reflect new strategic priorities. Developed…
Read More →
Project Reviewer / Business Analyst – Reviewed a project to implement a worldwide financial reporting and EIS system for a major media group. Reported findings, conclusions and recommendations to the CFO.
IM / IT Strategist – Review proposed IM / IT strategy for an automotive retailer, providing external challenge to validate its alignment with business strategy. Reported findings, conclusions and recommendations to the executive directors.